Refund Policy

Refund Policy

Backers Man LLC

Eligibility for Refunds

Clients may request a refund under the following conditions:

  • Refund requests must be submitted in writing via email
  • Requests must be made within the agreed refund period
  • Refunds apply to services that have not yet been fully delivered

Refundable Services

The following services are eligible for refunds:

  • Campaign audits and consultations
  • Pre-launch and campaign services
  • Marketing and strategy services

Refunds will be issued based on the status of service delivery at the time of the request.

Partial Refunds

If services have already started:

  • Clients are eligible for a partial refund
  • Completed work, time spent, and resources used will be deducted
  • The remaining amount will be refunded accordingly

Full Refunds

A full refund may be issued if:

  • Services have not yet started
  • Work has not been delivered or initiated
  • The request meets the agreed refund terms

Non-Refundable Costs

Refunds do not apply to:

  • Advertising spend paid directly to third-party platforms
  • Platform fees (Kickstarter, Indiegogo, payment processors)
  • External software tools or subscriptions

Refund Request Process

To request a refund, please contact us at:

Email: info@backersman.com

Include:

  • Your name and project name
  • Service purchased
  • Reason for the refund request

We aim to review refund requests within 7–10 business days.

Refund Processing

Approved refunds will be:

  • Processed through the original payment method
  • Completed within a reasonable timeframe, depending on the payment provider

Policy Updates

Backers Man reserves the right to update this Refund Policy at any time. Updates will be published on this page.

Contact Information

For refund-related questions, please contact:

Email: info@backersman.com